Terms of service

1. Agreement to Terms

Welcome to Quality Wears (https://qualitywears.us). These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Quality Wears ("Company," "we," "us," or "our"). By accessing, browsing, or making a purchase on our website and Services, you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, please do not use our website or Services.

Quality Wears operates an online store selling premium leather goods, including authentic Bavarian lederhosen, leather jackets, caps, and hand gloves (the "Products" or "Services").

These Terms apply to all users of the website, including browsers, customers, vendors, and content contributors. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.

2. Eligibility and Age Requirement

By using our Services, you represent and warrant that:

  • You are at least 18 years of age (or the age of majority in your jurisdiction)

  • You have the legal authority to enter into this agreement

  • You are not prohibited by law or regulation from purchasing our Products

  • All information you provide is accurate, complete, and truthful

  • You will not use our website for any illegal or unauthorized purpose

We reserve the right to refuse service to anyone at any time for any reason, including if we believe you have violated these Terms.

3. Product Information and Availability

Product Descriptions and Images

We make every effort to provide accurate descriptions, pricing, and images of our lederhosen, leather jackets, caps, and hand gloves. However, we do not warrant that product descriptions, pricing, or images are completely accurate, current, or error-free. Please note:

  • Product colors may appear different on your screen due to display settings and lighting

  • Products are hand-crafted items and may have slight variations in appearance

  • Leather goods may develop a natural patina over time with use, which is part of their character

  • Stock photos are for illustration purposes; actual items may vary slightly

Product Availability

All Products are offered on an "as available" basis. We reserve the right to:

  • Limit the quantity of any Product per customer

  • Refuse to sell any Product to any customer

  • Discontinue any Product at any time

  • Correct product information, including prices and availability, without prior notice

If a Product is out of stock or unavailable at the time you place an order, we will notify you immediately and offer you the option to cancel your order or wait for restocking.

4. Pricing and Payment

Pricing

  • All prices are displayed in the currency shown on our website and are subject to change without notice

  • Prices do not include applicable sales tax, VAT, duties, or other governmental fees unless otherwise stated

  • We reserve the right to correct pricing errors or omissions at any time, even after you've placed an order

  • If we discover a significant pricing error before processing your order, we will contact you to confirm whether you want to proceed

Payment Methods and Terms

  • We accept all major credit cards, debit cards, PayPal, and other payment methods displayed at checkout

  • By providing payment information, you authorize us to charge your card for the full purchase price, including shipping and applicable taxes

  • Payment must be received before your order is processed and shipped

  • You agree to provide accurate and complete payment information

  • You agree to update your payment information if necessary to prevent payment failure

  • You are responsible for any charges incurred due to failed payments or fraudulent use of your account

Order Confirmation

Upon completing your purchase, you will receive an order confirmation email. Please review your confirmation carefully. If you notice any errors, please contact us immediately at sales@qualitywears.us.

5. Shipping and Delivery

Shipping Policy

For complete details about shipping costs, delivery times, and restrictions, please refer to our Shipping Policy, which is incorporated into these Terms by reference.

Risk of Loss

All Products ship at your risk. Ownership and risk of loss of the Product passes to you upon delivery to the shipping carrier, unless our Shipping Policy specifies otherwise. We are not responsible for loss, damage, or delay once the Product has been handed over to the shipping carrier.

Delivery Times

  • Estimated delivery times are provided at checkout and are not guaranteed

  • Delays may occur due to carrier delays, customs processing, weather, or other unforeseen circumstances

  • We are not liable for late deliveries or any damages resulting from shipping delays

  • For international orders, customs clearance and import duties are the customer's responsibility

Non-Delivery

If your order does not arrive within the timeframe specified, please contact us immediately. We will work with the shipping carrier to locate your package. If the package is lost, we will either resend your order or issue a full refund.

6. Returns, Refunds, and Exchanges

For complete details about our return, refund, and exchange policy, please refer to our Refund & Return Policy, which is incorporated into these Terms by reference.

In summary:

  • Most items may be returned within 30 days of purchase if unused and in original packaging

  • Custom or monogrammed items are final sale

  • Sale items may be eligible for exchanges or store credit only

  • Shipping costs are non-refundable

7. Intellectual Property Rights

Ownership of Website Content

All content on our website, including but not limited to text, graphics, images, logos, product photos, designs, HTML code, trademarks, and other materials (collectively, "Website Content"), is the exclusive property of Quality Wears or licensed by Quality Wears. All intellectual property rights are reserved.

You may not:

  • Reproduce, duplicate, copy, or sell any Website Content

  • Modify, adapt, translate, or create derivative works from our Website Content

  • Use our Website Content for commercial purposes without written permission

  • Remove or alter any copyright notices, trademarks, or other proprietary labels on Website Content

  • Frame or link to our website in a manner that suggests endorsement or affiliation

Unauthorized use of Website Content may violate copyright, trademark, and other applicable laws, and may result in civil and criminal penalties.

Your Content

If you post, upload, or submit any content to our website (such as product reviews, comments, or testimonials), you grant Quality Wears a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute that content. You warrant that you own or have the rights to all content you submit and that it does not infringe upon any third-party rights.

8. Product Warranties and Disclaimers

Limited Lifetime Warranty

Quality Wears products are warranted against manufacturing defects in materials and craftsmanship for the lifetime of the original purchaser. This warranty covers:

  • Defects in leather quality or hardware

  • Broken zippers, rivets, or buttons

  • Torn seams or stitching failures due to manufacturing defects

  • Structural failures caused by manufacturing defects

This warranty does not cover:

  • Normal wear and tear

  • Damage from improper care, cleaning, or storage

  • Damage from misuse, abuse, or accident

  • Fading or color changes in leather (natural aging)

  • Damage from fire, water, or natural disasters

  • Alterations or modifications made by the customer

  • Items damaged during shipping (unless we are at fault)

To claim a warranty, contact us with proof of purchase and photos of the defect. We will repair or replace the item at our discretion.

AS-IS DISCLAIMER

EXCEPT FOR THE LIMITED WARRANTY ABOVE, ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • Products will meet your expectations or requirements

  • Products will be uninterrupted, timely, secure, or error-free

  • Any defects in our Products will be corrected

  • Our website or Services will be available at all times

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUALITY WEARS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claims arising out of or relating to these Terms, your purchase of Products, or your use of our website shall not exceed the amount you paid for the Product giving rise to the claim, or $100 USD, whichever is less.

Some jurisdictions do not allow the limitation or exclusion of liability, so these limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

10. User Conduct and Prohibited Activities

You agree not to use our website or Services for any unlawful, fraudulent, harmful, or inappropriate purpose. Specifically, you agree not to:

  • Violate any applicable laws, regulations, or the rights of any third party

  • Engage in fraudulent, deceptive, or illegal activities

  • Attempt to gain unauthorized access to our website or systems

  • Transmit viruses, malware, or harmful code

  • Harass, threaten, abuse, or defame any person

  • Spam or send unsolicited communications

  • Reverse engineer, disassemble, or attempt to discover the source code of our website

  • Scrape, extract, or bulk download content from our website

  • Create fake orders or accounts

  • Use our website to resell Products obtained from our store without authorization

  • Attempt to manipulate pricing or take advantage of system vulnerabilities

  • Engage in any form of "card testing" or payment fraud

Violations of these terms may result in immediate suspension or termination of your account and access to our website, and we may take legal action against you.

11. Customer Reviews and Testimonials

Posting Reviews

You may post reviews or testimonials about our Products if:

  • You are the actual purchaser of the Product

  • Your review is truthful, accurate, and fair

  • You do not include profanity, personal attacks, or illegal content

  • You respect the intellectual property and privacy of others

Quality Wears reserves the right to:

  • Edit, refuse, or remove any review or testimonial

  • Remove reviews that we believe are fake, fraudulent, or in violation of these Terms

  • Take legal action against customers who post false or defamatory reviews

Use of Reviews

We may use customer reviews and testimonials for marketing and promotional purposes with or without attribution.

12. Third-Party Links and External Websites

Our website may contain links to third-party websites, social media platforms, and external content. These links are provided for your convenience only. Quality Wears is not responsible for:

  • The content, accuracy, or functionality of third-party websites

  • The privacy practices or terms of third-party websites

  • Any transactions between you and third-party providers

  • Any damages or losses resulting from your use of third-party websites

We encourage you to review the privacy policies and terms of service of any third-party website before providing your personal information or making a purchase.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles. You agree that any dispute arising out of or relating to these Terms shall be resolved exclusively in the state and federal courts located in the United States, and you irrevocably consent to the jurisdiction and venue of such courts.

14. Dispute Resolution

Informal Resolution

Before initiating any legal action, you agree to attempt to resolve any dispute with Quality Wears through good-faith negotiation. Please contact us at sales@qualitywears.us to discuss your concerns.

Binding Arbitration

If we cannot resolve the dispute through informal negotiation within 30 days, you and Quality Wears agree to submit the dispute to binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration shall take place in the United States unless both parties agree otherwise.

Arbitration is final and binding, and you waive your right to a jury trial and the right to appeal.

Exceptions: Disputes involving intellectual property infringement, trademark violations, or claims for injunctive relief are not subject to arbitration and may be brought in court.

15. Indemnification

You agree to indemnify, defend, and hold harmless Quality Wears and its officers, directors, employees, agents, and affiliates from any claim, liability, loss, damage, or cost (including reasonable attorney fees) arising out of or related to:

  • Your use of our website or Services

  • Your violation of these Terms

  • Your violation of any applicable law or regulation

  • Your infringement of any third-party intellectual property or privacy rights

  • Your breach of any representation or warranty made to us

  • Your conduct as a customer

16. Suspension and Termination

Quality Wears reserves the right to suspend or terminate your account and access to our website immediately and without notice if:

  • You violate any of these Terms

  • We suspect fraudulent or illegal activity on your account

  • You engage in harassment, abuse, or threatening behavior

  • Your account has been inactive for an extended period

  • We discontinue our Services

Upon termination, you remain liable for any outstanding payments, charges, or damages. All sections of these Terms that, by their nature, should survive termination (such as intellectual property rights, limitation of liability, and indemnification) will survive.

17. Force Majeure

Quality Wears shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, hurricanes)

  • War, terrorism, or civil unrest

  • Government actions or regulations

  • Pandemics or epidemics

  • Strikes or labor disputes

  • Utility failures or internet outages

  • Carrier or shipping delays

In such cases, we will make reasonable efforts to resume performance and notify you of the delay.

18. Modifications to Terms

We may update these Terms at any time by posting the revised version on our website. Changes become effective upon posting, and your continued use of our website constitutes acceptance of the changes. We encourage you to review these Terms periodically to stay informed of any updates.

If you do not agree with any changes to these Terms, you should stop using our website and Services.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and Quality Wears regarding your use of our website and purchase of Products. These Terms supersede all prior written or oral agreements, understandings, and negotiations.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

20. Severability

If any court determines that any provision of these Terms is invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

21. Waiver

The failure of Quality Wears to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver of a provision must be in writing and signed by an authorized representative of Quality Wears.

22. Contacting Us

If you have any questions, concerns, or disputes regarding these Terms & Conditions, our Products, or our Services, please contact us:

Email: sales@qualitywears.us

Response Time: We aim to respond to all inquiries within 24-48 hours.

Additional Policies

The following policies are incorporated into these Terms by reference and govern your use of our website and purchase of Products:

Thank you for your business. By using Quality Wears, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Quality Wears Team